Job Description:

We are seeking a professional and customer-oriented Golf Shop Coordinator to join our team on a part-time basis. The ideal candidate will assist PGA TOUR players, Members, and Guests with their golfing needs, ensuring a smooth and enjoyable experience.

Qualifications:

• High school education or equivalent.
• Basic knowledge of general business practices and retail sales, typically acquired through one to two years of similar experience.
• Previous customer service experience required.

Responsibilities/Duties:

• Assist PGA TOUR players, Members, and Guests with their golfing needs, ensuring a smooth and enjoyable golf experience.
• Greet and welcome Members and Guests professionally and courteously.
• Communicate clearly and professionally with Members, Guests, and fellow staff members.
• Answer questions and provide assistance and information to Members & Guests.
• Schedule future starting times and communicate information pleasantly and professionally.
  • Accurately record time and date of reservation in the online reservation system.
  • Make corrections and update the online reservation system as appropriate when reservations are filled or canceled.
  • Email and telephone members/guests to verify advance reservations.
  • Advise guests of any abnormal golf course conditions (overseeding, aerification, etc.).
  • Communicate with local hotels/resorts concerning golf course conditions.
• Accurately open, operate, and close the point of sale system per the Club Operations Manual.
• Handle and count cash, make accurate change, record credit cards, gift certificates, and Member charges per standard operating procedures.
• Collect green fees, cart fees, and other incomes.
• Assist with physical inventories as required.
• Ensure the continued cleanliness and appearance of the Golf Shop, storage areas, and merchandise displays.
• Maintain par stock inventory levels and ensure the appearance meets or exceeds standards.
• Professionally communicate information, sell merchandise, and become knowledgeable in all products and sales techniques.
• Anticipate the needs of Members and Guests and offer appropriate merchandise alternatives.
• Assist with all closing procedures for the Golf Shop.
• Communicate up-to-date information accurately and effectively using radio communications to all areas of the golf course (i.e., Caddie master, outside operations, maintenance, etc.).
• Handle special projects or other duties as assigned.

Physical Demands and Working Environment:

• This job operates in a professional office environment and routinely uses standard office equipment.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, depth perception, color vision, distance and peripheral vision, and the ability to adjust focus.
• Compliance with all applicable federal, state, and local safety and health regulations is required.

Travel:

• Travel is not expected for this position.

Work Schedule Expectations:

• This position requires shifts as necessary based on business levels.

Supervisory Responsibility:

• This position has no direct supervisory responsibilities.

If you are interested in joining our team and meet the qualifications above, please apply by submitting your resume.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.