KEY RESPONSIBILITIES:

1. Provides administrative support in the development, implementation, and marketing of program and/or project functions.
2. Performs clerical and administrative tasks, including creation, typing, and editing of program correspondence, purchasing documents, reports, program handbooks, other publications, and maintains department files, records, and databases.
3. Serves as a liaison between students, faculty, staff, departments, and external constituencies on day-to-day program, operational, and administrative issues.
4. Assists with events, meetings, special projects, and problem resolution facilitation.
5. Assists with classroom or meeting set-up.
6. Assists with training and oversight of assigned students, volunteers, and/or interns.
7. Assists with collecting program data, prepares scheduled and special reports, and maintains program and/or project records and statistical information.
8. Maintains supplies, equipment, and facilities, including maintenance, inventory management, logistics, security, and related activities.
9. Coordinates, participates in, and may present at meetings, tabling events, program and staff recruiting, and other college/department events as assigned.

Required Qualifications

Educational Requirements:

• High School diploma or equivalent

Required Experience:

• Relevant customer service or recreational service experience

Preferred Qualifications

Additional Preferred Qualifications:

• Undergraduate degree from an accredited institution of higher education in a related field
• Previous experience in higher education preferred

Knowledge, Skills, & Abilities

ABILITIES:

• Able to handle multiple tasks or projects at one time, meeting assigned deadlines

KNOWLEDGE:

• Knowledge of and compliance with policies and procedures

SKILLS:

• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
• Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
• Strong attention to detail and follow-up skills
• Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at USG Policy Manual.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom, found online at USG Policy Manual - Freedom of Expression.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work, and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission, or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is not considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 1% - 24% of the time.

Background Check

• Standard Enhanced