Position Overview: Taymar Sales U. is seeking a highly motivated and experienced individual for the position of Director of Ticket Sales for Sacred Heart University Athletics. This role involves the leadership and execution of all aspects of ticket revenue generation for the SHU Athletics Department. Key responsibilities include oversight of ticket sales strategy, outbound phone calls to generate new season ticket and group sales, retention of current season ticket holders through elite customer service, daily and weekly reporting, and other duties as determined by senior management and the Athletics Department.

Responsibilities:

• Oversee day-to-day ticket sales strategy and execution for all ticketed athletic events.
• Plan, create, and execute a comprehensive year-round ticket sales strategy to grow revenue for SHU Athletics.
• Exceed all ticket sales revenue goals determined by senior management.
• Communicate with the SHU fan base through outbound calls, emails, and face-to-face meetings.
• Initiate and execute ticket sales results for group sales, new season ticket sales, and renewal campaigns.
• Generate reports and track overall ticketing revenue pace towards goals.
• Innovate new initiatives to drive revenue for the athletics department as a self-starter.
• Represent the athletics program and University with the highest integrity.
• Build superior relationships with all fans, donors, and athletic department constituents.
• Work effectively under pressure in a fast-paced environment to produce accurate results.
• Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.

Qualifications:

• 3+ years of experience in a sports ticket sales role.
• Proven track record and success in group ticket sales.
• Thorough knowledge of ticket sales processes and procedures.
• Experience in intercollegiate athletics or professional ticket sales with successful results.
• Effective communication (oral, written, and interpersonal) skills.
• Demonstrated organizational and time management skills.
• Ability to be a self-starter and work independently.
• Ability to work various hours, including nights and weekends.
• Strong work ethic, positive attitude, integrity, communication skills, and the desire & ability to learn in a fast-paced, highly competitive industry.

Equal Opportunity Employer: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

• Please describe in detail any ticket sales success and/or ticket sales leadership experience you have had in the past.