The Role:

The Adult League Manager is responsible for overseeing the logistical aspects of adult leagues, ensuring smooth operations, and delivering high-quality competitive experiences for participants within USTA Middle States (USTA MS).

Responsibilities:

• Develop and implement adult tennis league programs within USTA MS, including league seasons, divisions, and match schedules.
• Manage adult league coordinators, collaborating with captains and facilities to coordinate league operations and ensure the smooth functioning of the leagues.
• Promote adult leagues to tennis clubs, facilities, providers, and individual players within USTA MS through various channels, including social media, email, and community outreach.
• Engage with league participants to address inquiries, provide assistance, and foster a sense of community and camaraderie among players.
• Identify, recruit, and train captains.
• Serve as the primary point of contact for league participants, providing information, mentorship, and support regarding league registration, rules, and procedures.
• Communicate league details, schedules, and updates to participants, captains, and facilities through email, phone, social media, and other communication channels.
• Coordinate league championship match play, including scheduling, court assignments, and match supervision to ensure fair and organized competitions.
• Plan and organize league events, such as season captains meetings, playoffs, and championships to enhance participant engagement and enjoyment.
• Record match results accurately, updating league standings and statistics in real time.
• Generate reports on league performance, participation trends, and feedback for review and analysis.
• Ensure USTA regulations, rules, and guidelines are followed throughout the league season.
• Monitor league competitions for fair play, sportsmanship, and compliance with rules and regulations, including reviewing players’ NTRP computer ratings.

Who You Are:

• College degree preferred with a minimum of 5 years of industry/business experience.
• Excellent organizational, communication, administrative, and management skills.
• Commitment to fostering inclusion and respect for individuals from different backgrounds, identities, and experiences.
• Strong interpersonal skills and ability to contribute to a positive work environment.
• Ability to work well with a mix of people and personalities, build relationships, and network.
• Outstanding customer service skills and ability to prioritize the customer experience.
• Proficiency in working with, guiding, and supporting volunteers.
• Inclusive problem solver with the ability to work collaboratively and build trust with key internal and external stakeholders.
• Ability to handle multiple priorities and projects simultaneously.
• Knowledge of USTA programs and the tennis industry preferred.
• Proficient with various computer systems and ability to learn new programs and software.
• Ability to meet travel demands and work nights and weekends as required.

Additional Information:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time.

To Apply:

Interested candidates should submit a cover letter and resume to servingtennis@ms.usta.com by July 26, 2024. Please include "Adult League Manager" in the subject line.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital status, veteran status, or any other protected class.