Job Summary: Support Club goals such as – developing new players, maintaining unprecedented member satisfaction, and increasing membership and club profitability – by conducting excellent tennis programs and providing exceptional customer service to increase repeat and new business.

Essential Duties and Responsibilities:

• Provide safe, professional, and stimulating tennis programs and lessons.
• Demonstrate proper tennis techniques; evaluate students of all skill levels; provide feedback for individual improvements.
• Maintain current knowledge of up-to-date tennis techniques and concepts.
• Tailor instruction and information to be appropriate for students’ particular skill levels.
• Contribute program and outreach ideas to grow tennis department business.
• Organize, promote, and/or attend: programs, leagues, special events, tournaments, workshops, trainings, community outreach events, and department/committee meetings as assigned.
• Maintain accurate billing and payroll information; submit all required documentation to appropriate departments on time.
• Ensure member satisfaction expectations are met to reduce attrition rate.
• Conduct proper inspection of courts/facilities/equipment daily to ensure they are maintained to professional and safety standards prior to use. Report any concerns to maintenance, the Tennis Director, and/or the General Manager as needed.

Additional Responsibilities:

• Keep work area neat and organized.
• Conduct self in a professional manner at all times.
• Maintain a safe working environment and immediately report all unsafe conditions.
• Maintain a good working relationship with all departments.
• Comply with all policies and procedures set forth by the Employee Handbook.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

1. Are you an active USPTA Certified member?
2. Are you available to work nights and weekends?