We are seeking a detail-oriented and self-motivated Ticket Operations Coordinator to join our team. This role is crucial for ensuring smooth and efficient ticket operations, providing exceptional customer service, and handling various ticket-related tasks.

Essential Duties and Responsibilities:

• Assist with customer service items, guest relocations, ticket sales, will call distribution, and inventory management.
• Provide support to both internal and external customers.
• Manage additional projects and assignments as required.

Qualification Requirements:

• Effective communication skills.
• Excellent computer skills, including proficiency in Microsoft Office Programs (Word, Excel, and Outlook).
• Ability to work well under pressure.
• Organized and capable of multi-tasking.
• Detail-oriented and self-motivated.
• High level of interpersonal skills to handle sensitive and confidential situations and information with individuals of diverse cultures or backgrounds.
• Excellent customer service skills.
• Ability to work quickly and accurately under pressure.
• Handle problems and customers in a courteous and efficient manner.
• Strong communication skills.
• Ability to work in a fast-paced environment with a flexible schedule, including nights, weekends, and holidays.
• Experience handling and balancing cash.

Preferred Qualifications:

• Experience with SeatGeek / Unify preferred.
• Previous experience in ticket operations at a professional or collegiate level preferred.
• Bachelor’s degree preferred.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital status, veteran status, or any other protected class.

Job Questions:

1. How did you learn about this opportunity?

If you meet the qualifications and are interested in joining our team, please apply by submitting your resume. We look forward to reviewing your application.