Position Summary:

The Operations and Fan Engagement Game Day Staff is a part-time seasonal position(s) for the New Orleans Saints and New Orleans Pelicans Business Operations and Fan Engagement Department. The purpose of this position is to assist in the preparation, coordination, and management of all New Orleans Saints and New Orleans Pelicans affiliated games and marquee events.

What You Will Be Doing:

• Assist the Operations Department with operational and logistical needs to effectively and efficiently manage professional football and basketball affiliated events.
• Assist the Fan Engagement Department with guest experience related matters during all Saints and Pelicans home games in a timely and professional manner.
• Contribute to the coordination and execution of event setup, breakdown, cleanup, and conversions associated with various team-affiliated events. This includes marquee events, a full preparation day prior to each New Orleans Saints home game, and other potential setup days in the week leading up to games (including playoffs), and New Orleans Saints and Pelicans home games (including playoffs).
• Ensure proper adherence to the credentialing system for all events.
• Engage with fans to provide exceptional customer service while providing an elevated fan experience at all Saints and Pelicans home games and special events.
• Develop and maintain an extensive knowledge base about the facilities (gate entry, ticket scanning, concession stands, seating locations, activations, amenities, etc.) to provide high-level fan satisfaction.
• Provide assistance with special projects and events as needed.
• Perform other tasks as assigned.

What You’ll Bring:

• Availability to assist in the stadium setup for the upcoming Saints season at the Caesars Superdome, a full setup day prior to each New Orleans Saints home game, along with other potential setup days in the week leading up to games (including playoffs), and New Orleans Saints and Pelicans home games (including playoffs).
• Experience with a sports team, athletic department, and/or event operations (preferred but not required).
• Exceptional customer service and teamwork skills.
• Dedication, strong work ethic, self-motivation.
• Outstanding leadership and time management skills.
• Superior communication, problem-solving, responsiveness, follow-up, and technological skills.
• Flexibility to work various hours including nights, holidays, and weekends.
• Ability to lift 25+ pounds.
• Must be able to provide own housing and transportation.

Applications:

Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.

Equal Employment Opportunity:

The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans with Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.

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