The USGA is a mission-based golf organization dedicated to unifying the golf community through handicapping and grassroots programs. We showcase the game’s best talent through the U.S. Open, U.S. Women’s Open, and 13 other national championships. Our work also includes providing unbiased global governance with The R&A through the playing, equipment, and Amateur Status rules, and advancing issues important to golf’s future with a focus on driving sustainability, accessibility, and inclusion. As a nonprofit association, we are driven to act for the good of the game. The USGA’s headquarters are located in Liberty Corner, NJ, with a recently opened campus in Pinehurst, NC. For more information, visit usga.org.

About this role:

The Ticket Operations Specialist will assist with the build-out of our ticketing platform, serve as the liaison between the Ticketing and Hospitality departments, and oversee group sales efforts. This role will also manage on-site hospitality hardware and activations at various USGA championships and support other special projects as necessary. This is a temporary, full-time position for a period of 1 year.

What you'll do:

• Support setup, offer builds, and reporting on ticket platforms.
• Oversee group ticket sales efforts, including inbound submissions and a targeted outbound effort around our smaller Championships.
• Act as a liaison between the ticketing and hospitality departments to provide a best-in-class experience for partners and clients on all ticket-related issues.
• Manage onsite technology (hardware, wristbands, etc.) and on-site activations (upgrades, loaded value) at all hospitality venues.
• Manage equipment logistics to/from championship sites.

Where you'll be:

This role will be based at our Liberty Corner, NJ campus on a hybrid schedule. Employees are expected to spend 3 days per week working in the office, between Monday - Thursday. The Ticketing team is required to be in the office on Wednesdays.

What you bring:

• Bachelor's degree.
• 7+ years of experience in ticketing for live events.
• Detail-oriented multitasker.
• Ability to work independently, as well as a member of a larger team.
• Strong customer service skills.
• Golf knowledge is a plus.

What the USGA brings:

• Comprehensive medical, dental, and vision benefits, including a zero-cost medical plan offered for all full-time employees.
• Retirement plans, with a generous annual contribution from the USGA.
• Suite of programs to promote physical, emotional, and financial well-being.
• Generous bank of paid time off, plus the week between Christmas and New Year's Day off.
• Off-site team building events.
• On-site gym and golf simulator.
• Professional development opportunities.

The USGA is an equal opportunity employer. Our organization believes we are stronger by embracing our diverse backgrounds and perspectives, promoting equity so all teammates can excel and grow in their careers, and fostering experiences to drive inclusion in our workplace and game. Golf is a game for everyone, and you are always welcome.

To Apply:

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. We look forward to reviewing your application.