Position title
Trainee - Ticket Operations
Description

We are seeking a passionate and energetic D-BAT Trainer for the TOCA Soccer Training Facility who will be responsible for teaching baseball and softball skills, fostering a love for the game, and promoting sportsmanship in a technology-enhanced environment. D-BAT is the baseball and softball franchise arm of TOCA, offering private lessons, camps, clinics, cage rentals, and batting cage credits. Our goal is to provide a quality teaching environment to enhance the baseball and softball experience for players of all skill levels on their path to reaching their goals.

A successful candidate in this role is passionate about baseball and softball, provides a welcoming and engaging environment for players and parents, embodies our core values, and thrives in a fast-paced, people-filled setting.

Role Scope & Responsibilities:

  • Follow the monthly Trainer Business Plan to increase lessons and client base.
  • Create awesome training experiences to retain and grow your existing client base.
  • Build and maintain long-term relationships with players, parents, and coaches.
  • Meet with the D-BAT Training Manager monthly to track month-to-date performance and forecast weekly program commitments.
  • Partner with the D-BAT Training Manager in following up with dropped clients to identify any trends contributing to turnover.
  • Participate in a specific plan to “Win Back” past clients from previous seasons.
  • Develop an instructional evaluation process for new and existing clients.
  • Present Baseline Session Data to clients for effective conversion and long-term player development.
  • Tailor training plans to meet the needs and long-term development of the player.
  • Uphold our service commitment to maintain a clean, clutter-free, friendly, outgoing, well-maintained, and visually appealing environment.
  • Collaborate with the D-BAT Training Manager to review and develop a plan for guest and client recovery.
  • Model D-BAT training standards through lesson quality, goal setting, and experience reviews.
  • Create an active, energetic, and engaging environment with clients and teammates.
  • Adhere to safety protocols and facility policies.

TOCA Culture:

  • Uphold our core values of excellence, integrity, innovation, and community to create a culture that resonates throughout the facility.
  • Work with leadership to create and maintain a unified culture as well as a high level of staff engagement throughout the center.

Qualifications & Experience:

  • Collegiate or Professional baseball or softball coaching experience.
  • Prior experience providing private, one-on-one training sessions is preferred.
  • Background playing baseball or softball in a college or professional setting is required.
  • Desire to work cooperatively and effectively with different personality types as well as other departments, vendors, and clients.
  • Outstanding interpersonal and communication skills to engage with guests, staff, and stakeholders.
  • Passion for creating an inviting and welcoming environment that aligns with D-BAT Training values.
  • Availability to work afternoons and evenings, including weekends and holidays.
  • Ability to kneel, bend, reach, climb, and stand for long durations of time.
  • Ability to move and lift equipment and supplies of 30+ pounds.

Benefits:

  • Competitive hourly rate within a dynamic and innovative training facility.
  • Opportunity to make a positive impact and be a role model in the lives of guests.
  • Contribution to the growth and development of local baseball and softball talent and community engagement.
  • Positive and supportive team culture that values continuous improvement and excellence.

TOCA Football, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

To Apply:

If you meet the qualifications and are excited about this opportunity, please submit your resume. We look forward to reviewing your application and potentially welcoming you to our team!

Employment Type
Part-time
Job Location
Kansas City, MO
Career Listing Number

5671

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